Terms and Conditions

Welcome to Wilmington Health Patient Portal (“the Portal”), operated by Wilmington Health (“we,” “us,” or “our”). These Terms and Conditions govern your access and use of the Portal. By accessing or using the Portal, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using the Portal.

Eligibility and Registration

Eligibility

To use the Portal, you must be at least 18 years of age or the legal age of majority in your jurisdiction. By using the Portal, you represent and warrant that you meet the eligibility requirements.

Registration

To access certain features of the Portal, you may be required to register and create an account. You agree to provide accurate, complete, and current information during the registration process and promptly update your account details when necessary. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Use of the Portal

Permitted Use

The Portal is provided to allow you access to your health records and related services for personal, non-commercial use. You agree not to use the Portal for any unlawful or prohibited purposes.

Prohibited Activities

You agree not to engage in any of the following activities while using the Portal:

a) Interfering with or disrupting the Portal’s functionality or security. b) Uploading, transmitting, or distributing any harmful or malicious software, viruses, or code. c) Attempting to gain unauthorized access to any portion of the Portal, accounts, or systems. d) Impersonating any person or entity or misrepresenting your affiliation with any person or entity. e) Using the Portal in a manner that violates any applicable laws or regulations. f) Engaging in any activity that may harm or infringe upon the rights of others.

Intellectual Property

The Portal and all its contents, including but not limited to text, graphics, images, logos, icons, and software, are the property of Wilmington Health and are protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, and non-transferable license to access and use the Portal for personal, non-commercial purposes. Any unauthorized use, reproduction, or distribution of the Portal’s content is strictly prohibited.

Privacy

Your use of the Portal is subject to our Privacy Policy, which governs the collection, use, and disclosure of your personal information. By using the Portal, you consent to the practices described in our Privacy Policy.

Disclaimer of Warranties

The Portal is provided on an “as is” and “as available” basis without any warranties or representations, express or implied. We do not warrant that the Portal will be error-free, uninterrupted, or free of viruses or other harmful components. Your use of the Portal is at your own risk.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use or inability to use the Portal, even if we have been advised of the possibility of such damages.

Indemnification

You agree to indemnify and hold harmless Wilmington Health, its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your breach of these Terms and Conditions or your use of the Portal.

Modification and Termination

We reserve the right to modify, suspend, or terminate the Portal or any part of it at any time without notice. We may also update or revise these Terms and Conditions from time to time. Your continued use of the Portal after any modifications constitutes your acceptance of the revised terms.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of laws principles.

Contact Us

If you have any questions or concerns regarding these Terms and Conditions or the use of the Portal, please contact us.

By using the Wilmington Health Patient Portal, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.