Wilmington Health Patient Portal Login

Wilmington Health offers patients secure online access to their health information through the Wilmington Health Patient Portal. This portal provides tools for patients to actively manage their care from anywhere. To enjoy the benefits of the portal, patients must first know how to successfully log in.

Wilmington Health Patient Portal Login Steps

Here are the step-by-step instructions to log in to the Wilmington Health Patient Portal:

Official Login

or

Get Help

• Go to the Wilmington Health website and locate the link for the patient portal. This is usually at the top or bottom of the main website.
• Click on the link labeled “Patient Portal” or something similar. This will open the portal login page.
• On the login page, enter your portal username and password in the designated fields.
• Your username is typically the email address you used to sign up for the portal. And your password was created by you when you registered.
• If you forgot your username or password, click on the “Forgot Username” or “Forgot Password” links and follow prompts to reset credentials.
• Once you have entered your correct username and password, click the “Login” button to continue.
• After logging in, you will be directed to your patient portal homepage or dashboard. This displays your health information and portal tools.
• Navigate the various sections of the portal using the menus such as Medical Records, Messaging, Appointments, Billing, etc.
• When finished using the portal, be sure to click your name in the top right and select “Logout” to securely exit.
• For security best practices, change your portal password every 90 days in your profile settings.
• Once logged in, you can conveniently access your health records, communicate with your care team, schedule visits, make payments, and more!

Wilmington Health Patient Portal troubleshoots

Here are some common troubleshooting tips for the Wilmington Health Patient Portal in bullet point format:

• If you forgot your username or password, use the “Forgot Username” or “Forgot Password” option on the login page to reset credentials.
• If you enter the wrong username or password, carefully re-enter it paying close attention to accuracy. Also check caps lock.
• If you recently changed your password, be sure to enter the new password and not a previous one.
• If you get an error message about account deactivation, contact the help desk to reactivate it.
• If pages won’t load or display incorrectly, try refreshing the browser, clearing caches/cookies, or using a different browser.
• For slow page loading, check your internet connection and try again on a stronger WiFi or wired network.
• If portal access seems slow overall, there may be system maintenance occurring. Try again later.
• For repeated login errors or inaccessible pages, the portal could be temporarily unavailable. Check system status alerts.
• If you switched insurance providers, your portal access may need to be updated. Contact the help desk.
• For security reasons, passwords expire every 90 days. You’ll need to reset your password.
• If you can log in but data seems incorrect or missing, inform your provider or the help desk.
• For mobile app issues, check for app updates, restart your device, or reinstall the app.