Contents
- 1 What is the Wilmington Health Patient Portal?
- 2 How do I access the Wilmington Health Patient Portal?
- 3 Is there an app for the Wilmington Health Patient Portal?
- 4 What can I do on the Wilmington Health Patient Portal?
- 5 How do I sign up for the Wilmington Health Patient Portal?
- 6 Is my information secure on the Wilmington Health Patient Portal?
- 7 Can my family access my Wilmington Health Patient Portal?
- 8 How quickly are test results posted to the Wilmington Health Patient Portal?
- 9 Can I message all my doctors on the Wilmington Health Patient Portal?
- 10 How do I pay a medical bill on the Wilmington Health Patient Portal?
- 11 Can I download my records from the Wilmington Health Patient Portal?
- 12 How do I change my password for the Wilmington Health Patient Portal?
- 13 What if I forget my username or password for the Wilmington Health Patient Portal?
- 14 Can I cancel appointments on the Wilmington Health Patient Portal?
- 15 How do I update my contact information on the Wilmington Health Patient Portal?
- 16 How do I change the email for my Wilmington Health Patient Portal account?
- 17 What languages are available on the Wilmington Health Patient Portal?
- 18 Is technical support available for the Wilmington Health Patient Portal?
- 19 What internet browsers work best for accessing the Wilmington Health Patient Portal?
- 20 Can I access the Wilmington Health Patient Portal on a public computer?
- 21 Does the Wilmington Health Patient Portal integrate with MyChart?
- 22 How old do I need to be to have my own Wilmington Health Patient Portal account?
- 23 Who do I contact if I have questions about the Wilmington Health Patient Portal?
What is the Wilmington Health Patient Portal?
The Wilmington Health Patient Portal is an online tool that gives patients 24/7 access to their personal health information and medical records.
How do I access the Wilmington Health Patient Portal?
You can access the portal by going to https://www.wilmingtonhealth.com/patient-portal/. You will log in using your email and password.
Is there an app for the Wilmington Health Patient Portal?
Yes, there is a free Wilmington Health Patient Portal app available for iOS and Android devices.
What can I do on the Wilmington Health Patient Portal?
On the portal you can view lab/test results, request prescription refills, message your doctors, schedule appointments, access educational materials, and more.
How do I sign up for the Wilmington Health Patient Portal?
You can sign up by speaking to staff at your Wilmington Health provider’s office or contacting Wilmington Health to get registration instructions.
Is my information secure on the Wilmington Health Patient Portal?
Yes, the portal uses encryption and other security measures to keep your personal health information protected.
Can my family access my Wilmington Health Patient Portal?
If you grant permission, family members can be given proxy access to your Wilmington Health portal account.
How quickly are test results posted to the Wilmington Health Patient Portal?
Most test results are posted within 24-48 hours after they are finalized by your Wilmington Health provider.
Can I message all my doctors on the Wilmington Health Patient Portal?
You can only message doctors and specialists who are within the Wilmington Health network.
How do I pay a medical bill on the Wilmington Health Patient Portal?
You can view bills, save payment info, and pay outstanding balances directly through the portal’s billing tools.
Can I download my records from the Wilmington Health Patient Portal?
Yes, you can download, print, or save medical records and documents from the portal to keep copies for personal use.
How do I change my password for the Wilmington Health Patient Portal?
In the portal go to My Account > Change Password to update your password to something secure and memorable.
What if I forget my username or password for the Wilmington Health Patient Portal?
Select the “Forgot Password” link on the portal login page and you will be emailed a reset link to create a new password.
Can I cancel appointments on the Wilmington Health Patient Portal?
Yes, you can view, schedule, and cancel upcoming appointments through the portal if needed.
How do I update my contact information on the Wilmington Health Patient Portal?
Go to My Account and edit your profile details like phone number, address, email, etc. to update your info.
How do I change the email for my Wilmington Health Patient Portal account?
Contact the Wilmington Health patient portal help desk to have your login email address updated.
What languages are available on the Wilmington Health Patient Portal?
The portal is currently available in English and Spanish language options.
Is technical support available for the Wilmington Health Patient Portal?
Yes, you can contact the 24/7 technical support line at 555-123-4567 for help with portal issues.
What internet browsers work best for accessing the Wilmington Health Patient Portal?
The portal works optimally on recent versions of Chrome, Firefox, Safari, Edge, and Internet Explorer.
Can I access the Wilmington Health Patient Portal on a public computer?
For security reasons, it is not recommended to access your private medical info from a public computer.
Does the Wilmington Health Patient Portal integrate with MyChart?
No, MyChart is a separate patient portal system that is not integrated with Wilmington Health’s portal.
How old do I need to be to have my own Wilmington Health Patient Portal account?
You must be 18 years or older to be eligible to sign up for access to the Wilmington Health portal.
Who do I contact if I have questions about the Wilmington Health Patient Portal?
Please call the Wilmington Health patient portal help desk at 555-123-4567 or email portalsupport@wilmingtonhealth.com for assistance.