Wilmington Health Patient Portal

Welcome to the Wilmington Health Patient Portal login, the coolest way to handle your health stuff! If you need to check your medical records or talk to your doctors without leaving your home, you’re in the right spot.

Wilmington Health Patient Portal lets you do loads of stuff! You can make appointments, ask for prescription refills, and much more – all with just a few clicks! No need to hassle with long waits or phone calls.

The best part is, you get to be the boss of your own health! You can learn more about your health conditions and treatments, and even chat with your doctors directly. It’s like having superpowers for your health!

So, say hello to the Wilmington Health Patient Portal and say goodbye to all the boring old ways of doing healthcare. Get ready for a smoother, personalized, and super fun journey to staying healthy and feeling great! Let’s do this!

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Here is a guide on how to register for the Wilmington Health patient portal:

How to Login to Wilmington Health Patient Portal?

Here are the complete steps to login to the Wilmington Health Patient Portal:

1. Go to the Wilmington Health website at www.wilmingtonhealth.com by clicking above button
2. At the top right of the homepage, click on “Patient Portal”.
3. On the patient portal login page, enter your username and password.

1. • Your username is typically your first name, last name, and date of birth (MMDDYYYY).
   • If you don’t have a username, contact Wilmington Health to have one assigned.
2. Click “Sign In”.
3. If this is your first time logging in, you may need to complete a multi-factor authentication process.
   • Select your delivery method such as email, text or voice call.
   • Enter the code sent to you via your selected method.
4. Upon successful login, you will be directed to the patient portal homepage.
   • Here you can view your personal health information, communicate with your provider, access test results, request medication refills, and more.
5. To logout, click your name in the top right corner and select “Logout”.

How to Reset Wilmington Health Patient Portal Password?

Here are the complete steps to reset your password on the Wilmington Health Patient Portal:

• Go to the login page for the Wilmington Health Patient Portal at https://www.wilmingtonhealth.com/patient-portal/
• Click on the “Forgot Password” link below the login fields.
• On the next page, enter your Email Address and click “Continue”.

• Select how you would like to receive the verification code to reset your password.
  • The options are email, text message, or automated voice call.
• Enter the verification code sent to you.
• Create a new password following the password requirements.
  • Passwords must be 8-20 characters long and contain at least 1 lowercase letter, 1 uppercase letter, 1 number, and 1 special character.
• Confirm the new password by re-entering it.
• Click “Submit” to save your new password.

You should now be able to log into the Wilmington Health Patient Portal with your new password.

How to Register for the Wilmington Health Patient Portal

Eligibility Requirements

To be eligible to register for the Wilmington Health patient portal, you must:

• Be a current patient of Wilmington Health
• Be 18 years or older
• Have a valid email address

Minors under the age of 18 cannot register online. A parent or legal guardian will need to register on their behalf.

Registration Process

1. Go to www.wilmingtonhealth.com/patient-portal
2. Click on “New User Registration”
3. Enter your first name, last name, date of birth, and email address. Make sure to use the email Wilmington Health has on file for you.
4. Click “Send Verification Code”.
5. Check your email inbox for an email from Wilmington Health Patient Portal. Open the email and make note of the verification code.
6. Return to the registration page and enter the verification code. Then click “Verify”.
7. Create a username and password. Your username must be at least 6 characters.
8. Select and answer 3 security questions.
9. Agree to the terms and conditions of use.
10. Click “Create My Account”.

Verification and Activation

After registering, you will receive another email from Wilmington Health confirming your registration. Click on the activation link in the email to verify your email address and activate your account. You can then login using your new username and password.

Please allow 1 business day for verification and activation of your new patient portal account. If you do not receive confirmation emails, contact the Wilmington Health IT Helpdesk at 910-395-4188.

Wilmington Health Patient Portal Troubleshooting Guide

Here is a troubleshooting guide for issues with the Wilmington Health patient portal:

• Can’t log in:

Check that you are using the correct username and password. If you have forgotten your password, use the “Forgot Password” link on the login page to reset it.

• Account locked:

Your account may be temporarily locked after several failed login attempts. Try again later or contact Wilmington Health to unlock your account.

• Error messages when logging in:

Write down any error messages and contact Wilmington Health support. Common login errors include invalid username/password or system maintenance.

• Website unavailable or won’t load:

Try refreshing the page or clearing your browser cache and cookies. Make sure you have an internet connection. The website may be down for maintenance, so try again later.

• Can’t access test results:

Test results may take several days to become available on the portal. If your test results are still not showing after a week, contact your doctor’s office.

• Information is incorrect/outdated:

Your health records are provided directly by your Wilmington Health care providers. If you notice any incorrect or outdated information, contact your doctor’s office to request corrections.

• The portal features not working:

Try using a different web browser or clearing your cache. Make sure you have allowed pop-ups. If features like messaging or appointment booking are not working, contact Wilmington Health support.

• Security concerns:

If you suspect unauthorized access to your account, change your password immediately. Contact Wilmington Health to report security concerns.

I hope this guide helps troubleshoot any issues accessing your Wilmington Health patient portal account and features. Don’t hesitate to contact Wilmington Health customer support if you have any other questions.

Benefits of Using the Patient Portal

Access Medical Records

• View test results, radiology reports, and visit summaries
• Download or print records including immunization history and medication lists

Manage Appointments

• Schedule, reschedule or cancel appointments online
• View past and upcoming appointments in one place

Communicate with Your Care Team

• Send secure messages to your primary care provider
• Submit prescription refill requests
• Ask billing and insurance questions

Access Health Resources

• Read educational material on health conditions
• View and update your family health history
• Access links to trusted health websites

Monitor Health Progress

• Track vitals like blood pressure, weight, blood glucose
• View graphs and trends in your health data over time

The patient portal provides convenient 24/7 access to manage your care. It can improve communication with your healthcare team and help you take a more active role in your health.

How To Schedule Online Appointment

To book an appointment online,

• Go to the website: https://www.wilmingtonhealth.com/
• And Click on “Schedule an appointment“.
• And Select your doctor and fix an appointment.

Customer Support

Wilmington Health
1202 Medical Center Drive
Wilmington, NC 28401
910-341-3300

FAQs

What is the Wilmington Health Patient Portal?

A1: The Wilmington Health Patient Portal is an online account that gives patients secure access to their personal health information and medical records from Wilmington Health.

How do I send a message to a patient portal in Wilmington health?

Once logged into the Wilmington Health patient portal, select the “Messages” tab. Here you can send a new message to your care team about non-urgent health issues.

Is patient portal an app?

Yes, Wilmington Health offers a patient portal mobile app for iOS and Android devices so you can conveniently access your health information on the go.

What is the phone number for Wilmington health patient portal?

The patient portal support line number is 910-395-4188. if you need assistance with portal access or account issues.

How do I send a message to follow my health portal?

In the Follow My Health patient portal, select Messaging > New Conversation to send a message to your care team. Make sure you are logged in first.

Does Wilmington health use Epic?

No, Wilmington Health uses a different electronic health record system and patient portal platform, not Epic.

How do I schedule an appointment with Wilmington health?

You have a few options to schedule an appointment with Wilmington Health:

• Schedule through the Patient Portal.
• Call 910-341-3400 (Press 2 for Pediatrics)
• Call or text your provider’s office directly.